Every love story is beautiful, but ours is my favourite
We love to get feedback from our customers, so here you can read exactly what our customers think about their engagement rings, wedding rings and jewellery…
So pleased to support a small company who value customer service.
Would 100% recommend. Visit to the workshop was really interesting and useful for working out what we wanted, really friendly staff. Communication after ordering was impeccable and the ring itself is exactly what I wanted. I can't wait to wear it. So pleased to support a small company who value customer service.
I had the absolute best experience with Jacqueline and Edward.
I had the absolute best experience with Jacqueline and Edward. They were able to beautifully and elegantly recreate my engagement ring with a slightly altered setting to improve the durability of my ring. It is now even better than I ever could have imagined and is flawless. They even managed to turn it around quickly for me. We will be back for our wedding rings for sure!
An experience that you would not find anywhere else in the UK.
Having our own wedding rings made by hand was something we thought would be special, after going onto the website and discovering we could also pan for gold to be included in our rings was so totally different special and an amazing experience to be had. We chose Scotland as we are getting married on a tiny Island in Scotland. Very excited, we booked to pan for gold in April 2024, there was snow on the mountains, rain gently falling in this beautiful location nr the green welly shop. we were shown how to do this and to our amazement we found some GOLD yes real gold in this very amazing location on a river. We had an amazing day with the guys from Jacqueline and Edward, then when our rings were made they sent a video using the gold we panned for melting into the gold used to make our rings. The communication was perfect from beginning to end even though we did have a little blip in the middle of the process, I cannot recommend Jacqueline and Edward as a company enough, they aim to please and make sure you are happy all the way through. not to mention the knowledge they all have and more that happy to share this with you. Our rings were sent our recorded delivery and we now have our beautiful hand crafted rings ready for our big day on July 8th 2024 on the wee island in Scotland. Thank you to all you guys @ Jacqueline & Edward that have helped us to make our day unique and special. An experience that you would not find anywhere else in the UK.
After looking around what appears to be the globe for a jeweller I could trust with an expensive budget I stumbled across mark. From start to finish, countless emails of me pestering him, the service has been second to none. Initially apprehensive with diamond choice I was guided through the process perfectly. The result (attached
After looking around what appears to be the globe for a jeweller I could trust with an expensive budget I stumbled across mark. From start to finish, countless emails of me pestering him, the service has been second to none. Initially apprehensive with diamond choice I was guided through the process perfectly. The result (attached photo) better than I could have ever wished for. I will be getting all my jewellery here in the future. Thanks again Dr. Taylor
We would highly recommend Jaqueline & Edward and the service the company provides.
My wife & I were very happy with the service we received, and the rings are of fantastic quality and unique. We visited the workshop and had a lovely few hours there, discussing our requirements, seeing how the process works, and petting the wonderful old English sheepdog. My wife's engagement ring was a non generic shape and design, as a result we needed a design to fit and compliment it. We were given all the time and information we needed to make a decision, it was clear that they take great pride in their work and want you to be part of the process and happy with the resulting work. A lovely touch was having the choice of using gold sourced in Yorkshire. The rings arrived on time and are just what we wanted, mine was a little large (My fault) this has now been resized at no cost to me, and returned promptly. We would highly recommend Jaqueline & Edward and the service the company provides. Thankyou Guys.
If you're looking for a beautifully designed, ethically sourced wedding or engagement ring combined with excellent customer service, then this is the place for you! What an amazing experience from start to finish!! I'd discovered Jacqueline & Edward when googling ethical wedding rings and they have been an absolute pleasure to work with. We got in touch through the website and were invited to visit the workshop for a tour and talk through ideas for my wedding ring. The workshop visit was brilliant and Mark was great at discussing designs and coming up with the perfect design for the ring. Liam then made the design a reality - the finished piece is better than I ever could have imagined and I can't wait to wear it from my wedding day onwards.
This piece will be treasured for generations to come.
Breathtakingly beautiful piece! We were updated throughout the process and the ring is just divine. The craftsmanship, expertise and all the love of the jewellers went into the making of this beautiful ring.This piece will be treasured for generations to come. Thank you Mark and the Team!
The ethos and environmental consciousness of the company is something to be proud of.
Where to start, I’ve known Mark a long time before the business began and it’s clear his whole heart and soul goes into making rings. The ethos and environmental consciousness of the company is something to be proud of and I know the team at the workshop throughly enjoy their work and it shows. We don’t have our professional photos back yet but even photos on a phone shows how amazing they are. We went in on a budget and an engagement ring which means a lot to me but also a very odd shape and Mark did everything he could to make our rings something we’ll hold dear for life. The gold and shape matches my engagement ring perfectly which no shop bought ring ever could. My partners ring is a mix of different precious metals fused together through the Mokume Gane technique with inlays of wood and it’s honestly one of the most beautiful rings we’ve seen. The craftsmanship shins through and I don’t think you’d get the level of personal touches, services and expertise anywhere else. We’d like to thank Mark and the whole team who worked on them for making rings that will last in our family for generations to come and the process of buying them something we’ll always remember fondly.
We are both very happy with our rings and wouldn't hesitate to recommend!
We purchased our wedding rings from Jacqueline & Edward and the experience was great. We used their ring sizing service but weren't exactly sure what profile would be most comfortable (court or D-shape) but they were happy to send us both to try in a different sizes. The rings are beautifully made and presented in a lovely box that we used as part of our ceremony. After the wedding, I was finding my ring uncomfortable but they were brilliant at resizing it (to a narrower band) for me and working with me to ensure the perfect fit. We are both very happy with our rings and wouldn't hesitate to recommend!
We'll be back to buy my partners wedding band too as we are so happy with this ring
It's a bit nerve wracking ordering a wedding ring online but my ring arrived today and I couldn't be happier with it. I wanted to buy a wedding ring from somewhere that aligned with my values and J&E fit the bill, using recycled gold and several options for ethical diamonds (we chose lab grown). Being able to choose to add some river gold from a place that has meaning to you is very special. It feels great that I've been able to support such a wonderful small business and I'm sure we'll be back to buy my partners wedding band too as we are so happy with this ring!
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