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Service Information

Find your exact ring size based on your ring(s) of choice from the comfort of your own home so you get the perfect fit first time.

 

Some ring styles are very difficult or even impossible to resize. Time may also be a problem should a ring need re-sizing before the big day. So it’s important to get the right size the first time around.

 

How do you choose the correct ring size? The right ring size for you will depend on the width and profile (e.g. Court, D, Comfort or Flat) of the ring.

 

We offer a market-leading two-stage ring sizing service to ensure you get the best and most comfortable fit for your rings. If you use our ring sizing service and then find your ring(s) doesn’t fit, we will resize it free of charge*.

 

As part of the two-stage ring sizing service, we have created a range of aluminium prototype rings and once we know your approximate size using our standard ring sizing set, we’ll send you a set of our prototype rings in half-size increments in exactly the same width and profile as the ring you wish to buy – so you can get the perfect fit, all from the comfort of your home.

 

Good to know

 

  • We offer a 50% discount on our Remote Ring Sizing Service when purchased with a wedding or engagement ring. We will automatically apply the discount at checkout. If you purchase our Ring Sizing Service and go on to buy your rings from Jacqueline & Edward we’ll give you £20 back towards your purchase upon return of the prototypes (we’ll email you a discount code).
  • You can add our ring sizing service to your order along with your wedding or engagement ring(s) and we’ll post out our ring sizing kit straight away before we start making your rings. Please note, our making times start as soon as we receive your stage 2 ring sizers and your confirmed ring size.
  • Only one sizing service per couple is needed.
  • *Our free resizing service is valid for 14 days from the date you received you ring(s) and only one free resize is included per ring. To be eligible for a free ring resize after using our ring sizing service, you must have followed the instructions within your kit e.g. it is really important to wear your chosen second stage sizer for 48 hours prior to finalising your size.
  • All postage costs are included and you will be provided with a pre-paid returns label and envelope for both stages.

Read more about how to achieve your perfect ring here.

How our two stage Remote Ring Sizing service works

We offer a market-leading two-stage ring sizing service to ensure you get the best and most comfortable fit for your rings.

 

We’re really proud of the accuracy of our ring sizing service, so it’s really important to follow the instructions we send to you.

 

Stage 1 - We will send you a set of traditional ring sizing loops so we can get your approximate ring size. When using these loops, you are looking for a push on, twist off fit.

 

This preliminary stage is to get us close to your final ring size so we can send the right set of sizers for stage 2. During this stage, we will also ask which ring(s) you are interested in (including the width) as again, this helps us to send you the appropriate stage 2 sizers.

 

Stage 2 - Once we have received your Stage 1 details we will then send you a second set of ring sizers which are around your initial sizing indicated in stage 1 and which are appropriate for the style and width of rings(s) you are interested in.

 

These ring sizers will be provided to you in half-size increments, starting one size below your approximate size, and ending a couple of sizes above.

 

The important bit - once you believe you have chosen the perfect size it is really important to wear the aluminium sizer for 48 hours because fingers can shrink and swell depending on time of day, exercise, heat, altitude and other factors. You don’t want to rush this stage, you should take time to try on all sizers to make sure you choose the best fit - again you are looking for a push on, twist off fit.

 

All postage costs are included and you will be provided with a pre-paid returns label and envelope for both stages.

Testimonials
2.5mm Flat Profile 18ct Gold 'Glenkin' Ring
So pleased with this ring! I was lucky enough to live less than an hour's drive from the workshop so was able to visit and see the different options and hear about panning for gold in the UK. I have a photo of the actual ring and will try to post it here.
Amanda, Brighouse UK
7mm Flat Profile 18ct Gold ‘Suisgill’ Wedding Ring
Mark is a natural artisan, he doesn't just make rings, he makes a little family story that sits on your finger. It's not any old ring, it's your ring, an heirloom before it's had time to become one. You can't get that in a shop. If you want a bespoke wedding band, full of story then Mark can bring it to life. This testimonial might seem a bit over the top but I don't care. I was gushing about my ring at the wedding and I obviously still am!
Ned, Ilkley UK
2mm Square Twist 18ct Gold 'Wen' Ring
Love it!!! Beautiful ring and box, excellent customer service, a pleasure to deal with. I would highly recommend, and will happily buy from this very skilled and innovative craftsman again!
Lynne, Leeds UK
Frequently Asked Questions

We would discourage you from going into a jewellers just to get your ring size for a couple of reasons. Firstly, we’re really proud of the accuracy of our remote ring sizing service, that will size you for the specific width and profile of the ring you want. And secondly, we think it’s a bit unfair on other businesses when you don’t intend to buy from them.

Yes. As a general rule of thumb, the flatter and wider the ring, the larger the size you will need.  Because of this, we have developed our unique ring sizing service which uses the exact width and profile of the ring you intend to buy. Find out more about our Ring Sizing Service

Yes, we can help. If your knuckles are only moderately pronounced, we can add sizing beads or a spring to help it fit on your finger and remain comfortable. For particularly prominent knuckles we can create a bespoke hinge for your ring so that you don’t need to worry about getting it over your knuckle at all.

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Remote Ring Sizing Service

Find your exact ring size based on your ring(s) of choice from the comfort of your own home so you… Read More +
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