Every love story is beautiful, but ours is my favourite
We love to get feedback from our customers, so here you can read exactly what our customers think about their engagement rings, wedding rings and jewellery…
As soon as I found Jacqueline and Edward online I knew this was where I wanted to get our rings...
Back in April my husband and I exchanged the wedding rings that were made for us with such care and attention by Jacqueline and Edward. I couldn't have asked for a better experience through the whole process of choosing the rings and the design details of such a significant purchase. As soon as I found Jacqueline and Edward online I knew this was where I wanted to get our rings, I loved everything about their ethos and approach. It was the right choice! Mark was so kind and generous with his time in communicating with me and we have the most beautiful platinum rings to wear every day of our lives. There is something almost elvish about their beauty and the wooden display case is simply perfect. A permanent reminder of a perfect day. Thank you so much.
Ilsa, Battle, UK
We bought both our wedding bands from Jacqueline and Edward and are both so so happy with how they turned out.
We bought both our wedding bands from Jacqueline and Edward and are both so so happy with how they turned out. We also used the remote ring sizing service which was brilliant to go through. Service was really quick and the rings feel so lovely. Their customer service is also absolutely fantastic. They helped us resize my ring when I underestimated how much my fingers would swell on the day! Fantastic service and a great company.
Ben, Walthamstow, UK
Very pleased with our rings...
Very pleased with our rings, good communication throughout to ensure we had them well in advance of our special day, would happily recommend
Matt, Bedford, UK
Blown away with our wedding rings.
Blown away with our wedding rings. Absolutely and personal. Service was fantastic and I enjoyed every minute of helping with the design. Thank you.
Emily, Aberdeen, UK
I’m so glad we ordered from a smaller family brand. Excellent from start to finish.
Fabulous company.
I’m so glad we ordered from a smaller family brand. Excellent from start to finish.
Firstly we wanted one of the ring finishes but on a different shaped ring that wasn’t advertised on the website in that style and they said no problem at all they would do it for us.
The rings took slightly longer than the 6-8 weeks advised when we checked out but in the grand scheme of things they’re a small company who were busy and it didn’t matter as they arrived before the wedding.
Then after 3 weeks of wearing his ring my husband decided it was slipping off too easily and we needed it downsizing half a size. Jacqueline and Edward accepted the ring back posted to them, resized the same day to ensure it got back to us for our honeymoon and then sent it back to us special delivery.
The customer service has been amazing.
We will 100% recommend to our friends.
Sophie Hewitt, Cheshire, UK
Thank you so much for your help in finding my perfect wedding ring.
Thank you so much for your help in finding my perfect wedding ring.
After visiting you on our holiday in July, Nick and I finally tied the knot on 29 April. You were extremely helpful in showing us what rings could be made for me, I wanted something that was a little different to the standard wedding band, would look good on its own, but wasn’t covered in bling and you created the perfect ring. I love looking at it every day and it compliments my engagement ring perfectly.
I will recommend your jewellery to everyone I can. Thank you!
Rebecca, UK
My engagement ring is a family ring and didn’t sit flush with standard modern bands. Mark suggested the addition of a curve within the ring to help them fit more snugly together. This really helped and I am exceedingly pleased with the outcome. With the addition of custom patternation, they work as a pair really
My engagement ring is a family ring and didn't sit flush with standard modern bands. Mark suggested the addition of a curve within the ring to help them fit more snugly together. This really helped and I am exceedingly pleased with the outcome. With the addition of custom patternation, they work as a pair really nicely.
My partner had a hammered finish court ring and thinks it's cracking.
We were able to use our own gold, and with the addition of bits of Yorkshire and Cornish gold, it just makes them extra special.
Many thanks to J&E.
Lauren, Harrogate, UK
Mark created us stunning rings, reusing parents wedding rings (for him) & diamonds from old rings (for her). We couldn’t have been more happy with the end result. Thank you!
Mark created us stunning rings, reusing parents wedding rings (for him) & diamonds from old rings (for her). We couldn't have been more happy with the end result. Thank you!
Karen, Worcestershire, UK
We approached Jacqueline & Edward for two of their wedding bands and a bespoke commision of an engagement ring. My partner had a very particular engagement ring in mind and, during a visit to the workshop (which I’d highly reccomend!), Mark and the team took the time to talk through designs, show us the potential
We approached Jacqueline & Edward for two of their wedding bands and a bespoke commision of an engagement ring. My partner had a very particular engagement ring in mind and, during a visit to the workshop (which I'd highly reccomend!), Mark and the team took the time to talk through designs, show us the potential materials, discuss their ethics and ethos, and give us a step-by-step guide of the whole process. Their patience, knowledge and passion made them a pleasure to work with.
The finished pieces are simply stunning and something we will both treasure. Thanks to their attention to detail and craftsmanship, the bespoke engagement ring is perfect and is exactly what my partner envisioned. The two wedding bands are equally as beautiful and it is great to know that the materials for all three rings were sustainably and ethically sourced, and included gold from the place we first met, as an added bonus!
We both cannot reccomend Jacqueline & Edward highly enough and we both hope to work with them again for future gifts!
Stephen, Newton-le-Willows, UK
Excellent customer service. Couldn’t be happier with our rings. We did the bespoke service and all instructions were easy to follow. No hassle at all.
Excellent customer service. Couldn't be happier with our rings. We did the bespoke service and all instructions were easy to follow. No hassle at all.
If you haven’t been able to find what you’re looking for, our frequently asked questions might be able to help. Alternatively, you can reach out to us at anytime.