Buying something like a ring is going to be difficult (for many people, people like me, at least). Aside from the design of the rings produced by 'Jacqueline & Edward' (you either like the design or you don't - I did, obviously), the really good thing I got from my experience with them was the quality of service. The ring-fitting service (a two-stage process) was excellent and ensured that the rings that were made were both a perfect fit, but more than that, the company's attentiveness to e-mail correspondence, the depth and detail of their responses was always absolutely excellent. The company endeavoured to keep me informed at every stage in the process and at no point did I feel uncertain of the decisions I needed to make. This was really important, because, as I said in the first line of this review - buying something like a ring is quite a significant decision for many of us, and that the company were as supportive as they were actually made a significant difference to me. If you're reading this review because you're unsure about 'pressing the button' to set your purchase in motion, the only helpful thing I can really say is that, if my experience was typical (and I have no reason to think that it wasn't), then just press the button. I feel at this point I should make a weak pun about around the theme of 'being in good hands' - but I really don't think that the company needs it. If you like their designs, they just go ahead and do it with the confidence that you'll be dealing with decent people doing a decent thing.

Having gone through the process with Jacqueline & Edward I can honestly say it was the most perfect, professional and attentive service I have ever received for a product. The ring is absolutely incredible, my now fiancee was in love with the ring from the moment she saw it and that was all made possible from the diligent and clear process that Jacqueline, Mark and the team took me through. They made it very straightforward, talked me through every step and catered to all of my needs and timeframes. I could not be happier with the outcome.

High quality jewellery and fantastic service from start to end - would definitely recommend!

We went gold panning with them in Scotland and they incorporated the gold into our wedding bands. Loved the experience and the rings looks amazing!

I bought another most beautiful and precious ring at Jacqueline&Edward’s.It’s an absolute gem. It came in a lovely wooden box,handcrafted by Mr.Ray.Very fast delivery and great communication.Highly recommended and 5 stars!⭐️⭐️⭐️⭐️⭐️

I received my wedding ring last week. I am totally delighted with the whole experience! I used the remote sizing service which was super useful for getting the correct size and gauging the width and profile I liked. My ring came out better than I expected - I love the fact that it uses recycled materials and river gold from where my family is from. Everyone was super friendly and responsive over the phone and by email, and more than happy to advise on and accommodate anything that I wanted. I cannot recommend Jacqueline & Edward enough!

What an amazing ring and outstanding service! I ordered my wedding band online and didn't pay attention to the measurements; the ring arrived but looked smaller than the engagement ring band. I got in touch and they sorted it out in a week! (remade the ring to the larger band width and depth) and offered the extra metal and labour... I highly highly recommend Jacqueline & Edward's rings and service, truly satisfying to do business with them ????

We couldn't be happier with our engagement ring from Jacqueline and Edward. They took the time to explore the different options, and were happy to modify one of their existing designs to make it more personal for us. The final ring is beautiful and fits perfectly. Visiting their workshop, it is clear that they care deeply about doing a great job in an ethical fashion. Many thanks! We would definitely recommend. Dan and Mia

Would highly recommend to anyone and have done to family members who have since made purchases here. Really welcoming, lovely studio, not pushy and work with you to understand exactly what you want. Our wedding rings exceeded all expectations and we're absolutely delighted with them. Two lovely dogs too!